Privacy Policy

1. Information We Collect

We collect the following information:

  • Account Information: Email address from Google OAuth login
  • Video Files: Uploaded videos for watermark removal processing
  • Usage Data: Video duration, file size, processing timestamps
  • Payment Information: Handled securely by our payment processor (we do not store credit card details)

2. How We Use Your Information

We use collected information to:

  • Provide and improve the Service
  • Process your video watermark removal requests
  • Manage your account and usage limits
  • Process payments (when applicable)
  • Send service-related communications
  • Analyze usage patterns to improve our AI technology

3. Data Storage and Security

Video Storage: Uploaded videos are temporarily stored for processing and are automatically deleted after 90 days.

Security: We use industry-standard security measures to protect your data, including encrypted connections (HTTPS) and secure cloud storage.

Note: Videos are stored on secure cloud infrastructure (Vercel Blob Storage) and are automatically deleted after 90 days to protect your privacy.

4. Third-Party Services

We use the following third-party services:

  • Google OAuth: For secure authentication
  • Vercel: For hosting and storage
  • AI Processing Service: For watermark removal
  • Payment Processor: For handling transactions (when applicable)

These services have their own privacy policies and data handling practices.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with service providers necessary to operate the Service.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your data
  • Opt-out of non-essential communications
  • Request a copy of your data

To exercise these rights, contact us at support@removesoramark.com

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Users

Your information may be transferred to and processed in countries other than your country of residence. By using the Service, you consent to such transfers.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:support@removesoramark.com

Last updated: October 4, 2025